Full-service management

We run the property so you do not have to

End-to-end management of single-family homes and small residential portfolios across the Richmond metro: leasing, screening, rent, maintenance, accounting, and enforcement.

Everything included

All eight management functions, with no line held back for an upgrade tier.

Marketing and advertising

Photography, pricing, and syndication that puts your vacancy in front of qualified renters quickly.

  • Comparable-based rent recommendation before listing
  • Professional listing photography and written description
  • Syndication to the major rental listing networks
  • Scheduled showings with written feedback after each tour
  • Weekly vacancy report until the unit is leased

Resident screening

A written, consistently applied standard covering income, rental history, credit, and criminal background.

  • Written, published screening criteria applied to every applicant
  • Income verification against a stated rent-to-income threshold
  • Direct prior-landlord contact, not just a reference letter
  • Full credit, eviction, and public-record search
  • Individualised criminal-background assessment

Rent collection

Online payment, a posted late-fee schedule, and follow-up that starts on day one rather than day twenty.

  • Online rent payment with same-day ledger posting
  • Published due date, grace period, and late-fee schedule
  • Automated reminders before and immediately after the due date
  • Delinquency escalation on a fixed, documented timeline
  • Owner distributions on a scheduled date each month

Maintenance coordination

Intake, triage, licensed vendors, and a spend limit you set — with emergencies answered around the clock.

  • Single written intake channel for every request
  • Around-the-clock emergency response for habitability issues
  • Licensed and insured vendors with current certificates on file
  • Owner-set spend limit with approval required above it
  • Photo documentation and invoice attached to every completed work order

Financial reporting and owner statements

Monthly statements, a year-end package your accountant can actually use, and a ledger you can read.

  • Monthly owner statement with itemised income and expenses
  • Invoice attached to every expense line
  • Round-the-clock ledger access through the owner portal
  • Year-end income and expense summary for tax preparation
  • 1099 preparation and filing

Lease enforcement and eviction protection

Consistent enforcement, correct notices under Virginia law, and representation through the process if it gets there.

  • Uniform enforcement across every resident and every lease
  • VRLTA-compliant notices served and documented
  • Written violation trail from first breach forward
  • Filing, counsel coordination, and court appearances
  • Post-judgment possession and turnover coordination

Move-in and move-out inspections

Dated, photographed condition reports at both ends, so a deposit dispute is a document rather than an argument.

  • Photographed, dated move-in condition report signed by the resident
  • Periodic interior inspections during the tenancy
  • Move-out walkthrough scored against the move-in record
  • Itemised deposit accounting within the statutory window
  • Turnover scope and vendor coordination between residents

Compliance: VRLTA and fair housing

Current lease documents, correct deposit handling, and a fair-housing standard applied to every interaction.

  • Lease and addenda maintained against current Virginia law
  • Statutory deposit handling and accounting
  • Required disclosures issued and documented
  • Uniform fair-housing standard in advertising and screening
  • Documented reasonable-accommodation process

How onboarding runs

  1. Property walk and rent analysis

    We walk the property, note what has to happen before it can be marketed, and set a rent against comparables that actually leased in that submarket.

  2. Agreement and account setup

    Twelve-month management agreement, then month to month. You set your maintenance spend limit and distribution preferences at this point.

  3. Make-ready and marketing

    Turnover scope is quoted and approved, then the listing goes live with photography and syndication to the major rental networks.

  4. Screening and placement

    Every applicant runs through the same written standard. You do not select among applicants — the criteria do, which is what keeps the process defensible.

  5. Move-in and handover

    Lease signing, deposit handling, photographed condition report, keys, and resident portal setup. Your first statement follows the first full month.

Already have a resident in place? See how a mid-tenancy takeover works.

Who this suits

A good fit

  • One to ten doors across the Richmond metro
  • Owners who live out of the area, or simply out of patience
  • Anyone who wants the lease enforced consistently rather than case by case
  • Owners planning to hold for years rather than flip within one

Probably not a fit

  • Short-term and holiday rental operations, which we do not manage
  • Owners who want to pick the applicant themselves
  • Properties where the budget will not cover habitability repairs
  • Commercial or mixed-use property

Start with the number

A rental analysis costs you nothing and commits you to nothing. If the number does not work for you, that is useful information either way.