End-to-end management of single-family homes and small residential portfolios across the Richmond metro: leasing, screening, rent, maintenance, accounting, and enforcement.
All eight management functions, with no line held back for an upgrade tier.
Marketing and advertising
Photography, pricing, and syndication that puts your vacancy in front of qualified renters quickly.
Comparable-based rent recommendation before listing
Professional listing photography and written description
Syndication to the major rental listing networks
Scheduled showings with written feedback after each tour
Weekly vacancy report until the unit is leased
Resident screening
A written, consistently applied standard covering income, rental history, credit, and criminal background.
Written, published screening criteria applied to every applicant
Income verification against a stated rent-to-income threshold
Direct prior-landlord contact, not just a reference letter
Full credit, eviction, and public-record search
Individualised criminal-background assessment
Rent collection
Online payment, a posted late-fee schedule, and follow-up that starts on day one rather than day twenty.
Online rent payment with same-day ledger posting
Published due date, grace period, and late-fee schedule
Automated reminders before and immediately after the due date
Delinquency escalation on a fixed, documented timeline
Owner distributions on a scheduled date each month
Maintenance coordination
Intake, triage, licensed vendors, and a spend limit you set — with emergencies answered around the clock.
Single written intake channel for every request
Around-the-clock emergency response for habitability issues
Licensed and insured vendors with current certificates on file
Owner-set spend limit with approval required above it
Photo documentation and invoice attached to every completed work order
Financial reporting and owner statements
Monthly statements, a year-end package your accountant can actually use, and a ledger you can read.
Monthly owner statement with itemised income and expenses
Invoice attached to every expense line
Round-the-clock ledger access through the owner portal
Year-end income and expense summary for tax preparation
1099 preparation and filing
Lease enforcement and eviction protection
Consistent enforcement, correct notices under Virginia law, and representation through the process if it gets there.
Uniform enforcement across every resident and every lease
VRLTA-compliant notices served and documented
Written violation trail from first breach forward
Filing, counsel coordination, and court appearances
Post-judgment possession and turnover coordination
Move-in and move-out inspections
Dated, photographed condition reports at both ends, so a deposit dispute is a document rather than an argument.
Photographed, dated move-in condition report signed by the resident
Periodic interior inspections during the tenancy
Move-out walkthrough scored against the move-in record
Itemised deposit accounting within the statutory window
Turnover scope and vendor coordination between residents
Compliance: VRLTA and fair housing
Current lease documents, correct deposit handling, and a fair-housing standard applied to every interaction.
Lease and addenda maintained against current Virginia law
Statutory deposit handling and accounting
Required disclosures issued and documented
Uniform fair-housing standard in advertising and screening
Documented reasonable-accommodation process
How onboarding runs
1
Property walk and rent analysis
We walk the property, note what has to happen before it can be marketed, and set a rent against comparables that actually leased in that submarket.
2
Agreement and account setup
Twelve-month management agreement, then month to month. You set your maintenance spend limit and distribution preferences at this point.
3
Make-ready and marketing
Turnover scope is quoted and approved, then the listing goes live with photography and syndication to the major rental networks.
4
Screening and placement
Every applicant runs through the same written standard. You do not select among applicants — the criteria do, which is what keeps the process defensible.
5
Move-in and handover
Lease signing, deposit handling, photographed condition report, keys, and resident portal setup. Your first statement follows the first full month.